Terms of Service
1. Agreement to Terms
By accessing or using Social Scoot's services, website, and applications (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Social Scoot ("we," "us," or "our"). If you do not agree to these Terms, you must not access or use our Service.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Service following any changes indicates your acceptance of the modified Terms.
2. Platform Terms and Policies
Social Scoot is a social media management platform that enables users to:
- Schedule and publish content across multiple social media platforms
- Analyze social media performance and engagement
- Manage multiple social media accounts
- Collaborate with team members
- Access content management and planning tools
3. Eligibility and Registration
To use our Service, you must:
- Be at least 18 years old
- Complete the registration process
- Provide accurate and complete information
- Have the authority to enter into this agreement
- Not be prohibited by law from using our Service
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Subscription Plans and Payments
Our Service offers various subscription plans with different features and pricing. By subscribing:
- You agree to pay all applicable fees according to your chosen plan
- Payments are processed through our authorized payment processors
- Subscriptions automatically renew unless cancelled
- AI features are only available on applicable paid subscription plans.
- Subscriptions are generally non-refundable. However, refunds may be granted at our discretion if: (1) less than 10% of the subscription usage limits have been reached, and (2) the payment was made within the last 30 days.
- We may modify pricing with 30 days notice
If you face bugs or issues with your subscription, please reach out to our support team at support@socialscoot.app so we can help you.
5. User Content and Rights
You retain all rights to content you post through our Service. By using our Service, you:
- Warrant that your content doesn't infringe others' rights
- Accept responsibility for all content you post
6. AI-Generated Content and Commercial Usage Rights
Social Scoot offers AI-powered features that generate images, videos, captions, and other visual content. The following terms apply to AI-generated content:
- Commercial Usage Rights: Any images, videos, captions, or other visuals generated using Social Scoot's AI features may be used for commercial and monetized purposes. Social Scoot does not claim ownership over AI-generated outputs; you retain full usage rights.
- Licensing of AI-Generated Media: Media generated directly by Social Scoot's AI is licensed for commercial use. You may publish, monetize, and distribute this content across social platforms, ads, and client projects without additional attribution.
7. Platform Compliance
By connecting your social media accounts, you must also comply with their respective Terms of Service:
8. Privacy and Data Protection
Our privacy practices are governed by our Privacy Policy. We:
- Collect and process data as described in our Privacy Policy
- Implement industry-standard security measures
- Comply with applicable data protection laws
- Protect your personal information
9. Intellectual Property
Social Scoot's intellectual property includes:
- Our software, code, and technology
- Trademarks, logos, and brand elements
- Documentation and marketing materials
- Patents and trade secrets
10. Prohibited Activities
You must not:
- Violate any laws or regulations
- Infringe intellectual property rights
- Attempt to breach our security
- Use the Service for unauthorized purposes
- Harass or harm other users
- Engaging in spam or spam-like behavior: You must not post excessive, repetitive, or automated content across social media accounts in a manner that violates platform rules, causes disruption, or puts Social Scoot or its integrations at risk.
11. Termination
We may terminate or suspend your account:
- For Terms violations
- Due to extended inactivity
- Upon your request
Accounts that engage in spam, spam-like behavior, or repeated violations of platform compliance may be suspended or terminated immediately at Social Scoot's discretion.
12. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect damages
- Our liability is limited to fees paid
- We provide no warranties beyond those stated
- We're not responsible for third-party actions
13. Indemnification
You agree to indemnify and hold us harmless from:
- Claims arising from your use of the Service
- Violations of these Terms
- Content you post
- Third-party rights violations
14. Governing Law
These Terms are governed by:
- Laws of the Province of British Columbia
- Exclusive jurisdiction of Vancouver, BC courts
- Applicable federal laws of Canada
- International laws where applicable
15. Contact Information
For questions or concerns:
- Email: support@socialscoot.app