Privacy Policy

1. Introduction

Social Scoot ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our social media management service (the "Service").

2. Information We Collect

2.1 Personal Information

  • Name and contact information (email address)
  • Billing information and payment details
  • Business information (company name, role)

2.2 Social Media Platform Data

  • Access tokens and authentication credentials. We collect and store your access tokens and authentication credentials to securely connect your social media accounts. To ensure the highest level of security, we encrypt all stored credentials.
  • Profile information from connected social media accounts
  • Content posted through our platform
  • Analytics and engagement data
  • Audience insights and metrics

2.3 Usage Data

  • IP address and device information
  • Browser type and settings
  • Usage patterns and preferences
  • Log data and analytics

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service
  • Process connected social media posts and analytics
  • Process transactions and send related information
  • Send administrative information, such as updates and security alerts
  • Respond to customer service requests and provide support
  • Understand and analyze how you use our Service to improve it

4. Platform-Specific Data Usage

4.1 Google (YouTube) Data

Our use of Google user data complies with Google's Limited Use requirements:

  • We only request necessary permissions to provide our service
  • We do not transfer Google user data to third parties unless necessary for service provision
  • We do not use Google user data for advertising purposes
  • We maintain security measures to prevent unauthorized access

Google API Services User Data Policy: Social Scoot's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

YouTube API Services: Social Scoot uses YouTube API Services to enable cross-posting functionality to YouTube. By using our service to interact with YouTube, you are also subject to the YouTube Terms of Service and Google Privacy Policy.

4.2 Meta (Facebook & Instagram) Data

We process Meta platform data in accordance with Meta's Platform Terms and Developer Policies.

4.3 TikTok Data

Our handling of TikTok user data complies with TikTok's Platform Terms of Service and Data Privacy requirements.

4.4 Other Platforms

We handle X/Twitter and LinkedIn data securely and in compliance with their respective Developer Terms.

5. Data Sharing and Disclosure

We may share your information with:

  • Service providers and partners who assist in platform operation
  • Connected social media platforms as necessary for service provision
  • Law enforcement when required by law
  • Other parties with your explicit consent

6. Data Security

We prioritize the security of your data by implementing industry-standard measures, including:

  • Encryption: All sensitive data, including access tokens and authentication credentials, is encrypted.
  • Data Protection: We encrypt data both in transit and at rest to ensure secure storage and transmission.
  • Access Controls & Authentication: Strict access controls ensure that only authorized personnel can access sensitive information.
  • Threat Monitoring: We actively monitor for suspicious activities to detect and prevent unauthorized access.

7. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw platform permissions natively via the respective social networks
  • Export your data

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When no longer needed, we securely delete or anonymize data.

9. International Data Transfers

We may transfer your data internationally. When we do, we ensure appropriate safeguards are in place and comply with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect or maintain information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our Service or via email.

12. Contact Us

For questions about this Privacy Policy or our data practices, contact us at: